Refund Policy

Last Updated: [10-Dec2025]

We want you to be satisfied with your purchase from Orpa Bay.

1. Returns

We accept returns within 7 days of delivery if:

  • The product is unused

  • In original packaging

  • In the same condition as received

Certain items (ex: intimate or hygiene products) cannot be returned.

2. Refunds

Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be issued to your original payment method.

3. Exchanges

We replace items only if they are defective or damaged upon arrival.

4. Late or Missing Refunds

Refunds typically take 5–10 business days to reflect depending on your bank.

5. Contact for Returns

Email: support@orpabay.com